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I received a tracking number, but never received my order.Updated 2 years ago

It seems like your order may have been lost in transit, i.e. the shipping status is not delivered.

If you purchase shipping insurance, you can file a claim here.

However, claims must be filed within 1 month of the order being shipped. We do not offer refunds for orders lost in transit. We will reship your order or issue a store credit.

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