If your tracking information shows that your package was delivered, but you can't find it within 48 hours of expected delivery:. If you purchased shipping protection insurance, we will mail you a replacement of the product if it is in stock and if no
If you purchased shipping protection insurance, we will mail you a replacement of the product if it is in stock and if not we will issue you a store credit. File a claim here.
It seems like your order may have been lost in transit, i.e. the shipping status is not delivered. If you purchase shipping insurance, you can file a claim here. However, claims must be filed within 1 month of the order being shipped. We do not offer