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FAQs

What is your cancellation policy?

Due to the small batch nature of the products that we house in our marketplace, we do not offer cancelations or refunds. We understand a delay in shipping at this time may cause to have a change of heart and you wish to cancel your order but know, in

What is your return policy?

BLK + GRN aims for 100% customer satisfaction. While all sales are final and we do not accept returns, we want to hear from you if you are not happy with your purchase. If you have received a damaged or incorrect order, please email us at ship@blkgrn

How sustainable are your shipping practices?

All of our shipping containers are made from at least 30% post-consumer waste paper. Most recycled paper products on the market contain little or no post-consumer waste paper, only wood chips and mill scraps. You will notice that we do not include pa

I love BLK+GRN, how can I help you grow?

This is one of our favorite questions! Please leave reviews of products, together we are creating a community, and it helps others in our community to know your experience with products. Follow us on Facebook and Instagram, like our post, leave comme

Will you donate products to my amazing organization or event?

We are so happy that you have discovered BLK + GRN and we absolutely support any work that is uplifting Black women, entrepreneurs, and artisans. To that end, we partner with small women-owned Black brands, and due to resource limitations, our brands

I want to interview or feature BLK + GRN in a media outlet or at an event?

Another question we love! We're always trying to get our mission out there. If you have a specific PR request, please send it to [email protected]

How do you determine what products to sell in your marketplace?

We are really really picky! We have developed a 4-part approval process that evaluates ingredients, sourcing, effectiveness, and branding. Click here to learn more about our process.

I received a gift card at an event, and it does not work. What do I do?

The code that you received will not work at the checkout. Click here to complete the form and your gift card code will be emailed to you for you to use at checkout!

I am a blogger, do you have an affiliate program?

Yes, we do! Click here to learn more. If you are interested in writing for BLK + GRN's blog, click here to submit your article.

I make products! Can I be featured on your marketplace?

We have a 4-part approval process that can take 3-6 months to complete, depending on the size of our pipeline. Click here to learn more about our approval process. If you think you would be a good fit, complete the full application to apply.

Who is the founder of BLK + GRN?

Dr. Kristian founded BLK + GRN in 2017. She holds a Bachelor's degree from Yale University, a Master's degree from the Yale School of Public Health, and a Doctorate degree from Johns Hopkins School of Public Health. Her mission is to connect Black wo

What is the Amazon Pay Promotion?

The amazon pay promotion is available from, 5/1 to 5/30 for 10% off with promo code AMZPAY10. If you encounter any issues using the offer email [email protected]. Amazon is not responsible for the reimbursement of the offer so that customers know who

What is your address change policy?

We do not offer address changes after purchase, however, once you receive your tracking number you can contact your mail carrier and see if they are able to reroute your package (not guaranteed).